Home / FAQ
Do you sell products online?
We don’t sell products online on this site but you can shop online through ACE and pick-up in store. We carry products not found on ACE and items that are in-store only at Strosniders so shop our stores today!
What are your store hours?
Please visit our Locations page for individual store hours.
What holidays are your stores closed?
Please visit the Locations page for individual store Holiday Hours.
How do I get to your store?
Please visit our Locations page for directions to any of our locations.
How can I pay at Strosniders?
In our stores, you may use cash, personal check with proper ID, American Express, Discover, Visa, MasterCard and Debit cards.
How can I get a store account?
Properly qualified businesses are eligible for a Strosniders Commercial Account. Requirements include a tax ID number. Please go here for the details.
I need a copy of a transaction from your store.
Please contact the store where you made the purchase and ask for a store manager. Please visit the Locations page to find the stores phone number.
How can I find out about your next sale?
The best way to be informed of our sales is to sign up for Strosniders E-Mail Alerts.
What is your return policy?
We want you to be completely satisfied with your purchase at Strosniders and offer a "No-Hassle" return policy. Please visit the Return Policy page for more information.
I want to order something I haven't seen in your stores. Can you get it?
Although we carry nearly 60,000 items, we can special order thousands more. Call the individual store for specifics and more details for ordering the product. Please visit the Locations page to find the stores phone number.
What services do you provide?
Here are just a few: Key cutting, glass & plexiglass cutting, tool rental, cutting and threading pipe, lamp repair, small engine repair and more. Some services available only at select stores. Visit the Services page for details.
How do I apply for a job with Strosniders?
Please visit our Employment Center.
Do you deliver?
We certainly do. Local delivery is available from all Strosniders locations.
I need a handyperson. Who do you recommend?
Please visit our Recommendations section for referrals.
What is the history of Strosniders?
We're glad you asked! We were founded in 1953 by none other than Walter Strosnider. For our history, please click here.
How do you pronounce Strosniders?
We've heard it many different ways, but the correct pronunciation sounds like this: STROW-SN-EYE-DERS. No matter how you say it, we thank you for trying.